Return & Refund Policy

At LINÉVA Jewelry, we want you to love your purchase. If you are not completely satisfied, please review our return and refund policy below before placing an order.

Returns

We accept returns within 14 days of receiving your order, provided that:

• The item is unused, unworn, and in its original condition

• All original packaging is included

• Proof of purchase is provided

Items that show signs of wear, damage, or alteration will not be accepted.

Non-returnable items

The following items are final sale and cannot be returned or refunded:

• Items purchased on sale or with a discount

• Gift cards

• Items marked as Final Sale

Return process

To request a return, please contact us at:

linevajewelry@gmail.com

Our support team will guide you through the return process and provide the necessary instructions.

Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to your original payment method within 5–10 business days, depending on your bank or payment provider.